Lei Custom Collars are individually handmade to distinct specifications. Therefore:

   Lei Custom Collars DOES NOT accept refunds or returns that are not covered by Lei Custom 

   Collars Limited Warranty!

   Lei Custom Collars will only accept cancellations within 24 hours from purchase. 

   Lei Custom Collars has a ONE YEAR limited warranty on materials and workmanship. Inspect the   

   Collar before use. Immediately remove Collar if you identify a defect or damage to the collar. THE 

   SAFETY OF DOG AND OWNER IS OUR FIRST PRIORITY.  

   Please contact Lei Custom Collars for Replacement or repairs under Lei Custom Collars limited

   warranty. Buyer must pay for shipping to us and we will pay return shipping. 

   Products must be returned in their original condition and packaging with all included parts.
   Lei Custom Collars Limited Warranty only covers sales to end users. Proof of purchase from Lei

   Custom Collars is required. 

   Lei Custom Collars are individually handmade which means that every collar has unique

   characteristics based on the material and the design process. Every item is one of a kind and may

   slightly vary from the pictures. Over time the collar will add and enhance its unique features, a

   process common to high end leather products.